Shipping policy

Thank you for shopping with Echoes Of The Past! Because each item is made to order through our print-on-demand process, shipping timelines and procedures may differ from traditional retail stores. Please read below for details on how we handle shipping. ⸻ Order Processing & Fulfillment All products are custom printed and fulfilled after your order is placed. • Fulfillment Time: 2–7 business days (This is the time it takes to create your product before it ships.) • Orders are not processed or shipped on weekends or holidays. ⸻ Shipping Times Estimated shipping times after fulfillment: • United States: 3–7 business days • Canada: 5–10 business days • International: 7–21 business days Please note: These are estimates and may vary depending on your location, local customs, and postal service conditions. ⸻ International Shipping We do ship internationally! However, customers are responsible for any customs duties, import taxes, or other fees that may apply in their country. ⸻ Tracking Your Order Once your order ships, you’ll receive a tracking number via email. Please allow up to 48 hours for the tracking information to update. If your order hasn’t arrived within the expected timeframe, please contact us at [Your Support Email], and we’ll be happy to assist. ⸻ Delays We are not responsible for shipping delays caused by: • Carrier issues (e.g., USPS, UPS, DHL delays) • Incorrect or incomplete shipping addresses • Weather, holidays, or customs inspections ⸻ Lost or Stolen Packages If your tracking says “Delivered” but you haven’t received your package: 1. Double-check with neighbors or household members 2. Contact your local post office 3. Then email us at [Your Support Email] While we cannot guarantee replacements for lost or stolen packages, we’ll do our best to help resolve the issue. ⸻ Questions? If you have any questions about your order or shipping times, don’t hesitate to reach out to us at: echoesofthepast82@gmail.com